Shipping & Returns
Shipping
Where we ship
We currently ship within the United States.
Processing time
Every order is packed with care and ships within 1–3 business days. During busy seasons and holidays, please allow a little extra time.
Delivery time & cost
Standard shipping takes 3–7 business days. Shipping is calculated at checkout, and orders over $100 ship free.
Order tracking
Once your order ships, you'll get an email with a tracking number so you can follow it right to your door.
Returns & Exchanges
Our promise
We want every piece to be treasured. If something isn't quite right, we're happy to help with a return or exchange.
Timeframe
Return or exchange unworn, unwashed items with tags attached within 30 days of delivery.
How to start
Email us at hello@eloiseandcoclothing.com with your order number and we'll walk you through it.
Refunds
Once we receive your return, refunds go back to your original payment method within 5–7 business days.
Final sale
Sale items and gift cards are final sale.
Questions? We're always happy to help — just reach out at hello@eloiseandcoclothing.com.
